Terms & Conditions of Hire
The hire period is for a specified number of hours during the course of 1 day
(i.e. am delivery/pm collection) as selected by you when making the booking. If
you require the inflatable overnight, you may specify this in your booking for
a small additional charge. Inflatables can only be retained overnight where
they are located on private property in a secure location.
We do not allow inflatables to be located outside between November 1st and
Please ensure access to the location
where you would like the inflatable set up allows us to bring a trolley through
& has 3 feet (90cm) clearance. Also that the area is clear for set-up of the inflatables (Please refer to the description of the individual item for the space required.) We must be able to get a vehicle within 50
metres of the location of the inflatable.
the inflatable is to be set up inside a hall or venue, there must be suitable
parking for a large van (i.e. legal on-road parking or a car park without
If you require the inflatable to be taken up any steps or steep slopes, please
advise in advance as additional man-power may be required.
person who has booked the inflatable must be present to take delivery at the
agreed time. Where our delivery team arrives at an address/venue and this
person is not present, they will wait for a period of 15 minutes whilst
attempting to make contact using the telephone numbers provided at the time of
you are in any doubt as to the suitability of your location or gaining access,
please contact us to discuss.
Unless otherwise advised we will
presume that the inflatable will be running off mains power supply & within
50m of a plug socket. If power is to be provided by a generator please ensure
that you advise us of this.
As we only offer bouncy castles for use indoors, we will not let you down because of rain or wind. In the case of poor driving conditions such as thick snow we will make contact to discuss the situation with you.
As our bouncy castles are only used indoors, we guarantee that they will be dry and free of mud/grass etc. unlike castles which may be used for outdoor hires. This ensures that the hall/venue will not be damaged by water or mud etc.
You may cancel your booking up to seven days prior to the date of hire by advising us in writing via email to firstname.lastname@example.org without having to pay anything further. If you wish to cancel within seven days of the hire date, the full balance of the hire will be payable.
It is the responsibility of the person who is hiring this inflatable to
ensure that all possible steps are taken to avoid injury of the users or damage
to the inflatable.
THE FOLLOWING SAFETY INSTRUCTIONS MUST BE FOLLOWED:
will be advised of the age limits for your chosen items on delivery. Please
ensure that no person who does not meet these limits uses this equipment.
Inflatables suitable for use by adults have specially strengthened seams,
higher walls and are in general larger. Under NO circumstances must adults use inflatables not designed as such.
Are permitted on the inflatable at
3 – All shoes, glasses, jewellery,
badges and lose items must be removed before using the inflatable
4 – No face paints, party poppers, silly
string or coloured streamers are to be used either on or near the inflatable.
5 – No smoking or barbeques near the
6 – Climbing on, hanging off or sitting
on the walls or arches of the inflatable is DANGEROUS and must not be allowed.
7 – Always ensure that the inflatable is
not overcrowded. Limit numbers according to the age and size of the children
using it. Try to avoid large & small children using it at the same time.
8 – Ensure children are not pushing,
colliding, fighting or behaving in a manner likely to injure or cause distress
9 – If the inflatable is not being used
for any period of time, please switch the blower off at the mains.
10 – Do not allow anyone to bounce on the
front safety step as a child could easily bounce off the inflatable and get
hurt. The step is there to assist users in getting on and off!
11 – Ensure that no one with a history of
back or neck problems is allowed on the inflatable as indeed any child who is
12 – Do not allow anybody to be on the
inflatable during inflation or deflation as this is DANGEROUS
13 – Please ensure that children are not
attempting somersaults and are clothed appropriately and that nothing can fall
out of their pockets.
14 – Ensure an area of 6 feet (2 metres)
around the unit is completely clear.
15 – In the unlikely event that the blower
stops working, please ensure that all users get off of the inflatable
16 – In the event that the inflatable
loses pressure, check that the tube has not become detached from the blower or
that something has blown onto and is obstructing the blower. If you are unable
to restart the blower, please inform us straight away.
17 - No
water, washing up liquid or any other substance is to be put on the inflatable
as this can be dangerous to users and also damage the equipment.
18 – If the inflatable is returned in a
dirty or damaged condition a charge for cleaning and/or repair will be made.
Where a castle has a slide attache, users MUST NOT be permitted to dive, jump or
somersault from the platform of the slide. This is extremely dangerous and can
result in serious injury.
rules are in place to ensure the safety of users and must be adhered to at all